Testimonials
Testimonials
Every client is a reference and they tell our story best…
“Pentas was able to restructure our agreement with our existing vendor to incorporate newer technologies and agreement terms that will provide us with both the ability to remain competitive and the flexibility to pursue strategic opportunities for growth as they arise. Given the rate at which our industry is changing, we would have never been able to do this on our own."
Scott Smith – President
First Trust Bank of Illinois - Kankakee, IL
"Pentas assisted us with a change in providers. After using them at another institution, I felt confident that they would bring value to our product offering. They were able to secure a new provider contract, favorable pricing and several new client facing solutions that add value to our franchise. I had no doubt they would be successful in achieving that and more.”
Edison Ortega – Chief Operating Officer
Spring Bank – Bronx, NY
"We had years of experience negotiating core vendor contracts, but were in the process of a merger so time was scarce. We decided to more efficiently use the time available evaluating services that provided another set of eyes to review our entire core vendor relationship. After careful consideration, we concluded Pentas was the best fit for us. It was the right decision that ultimately saved us both time and money.”
Chip Corbett – Chief Financial Officer
Hoyne Savings Bank – Chicago, IL
"We engaged The Pentas Group to help us migrate from our current in-house environment to a service bureau, using the same Core solution. They were able to assist us in negotiating the contract terms, pricing on our existing products and additionally negotiate new products into our agreement, the result was better than we had expected and we can now focus more on our business and less on technology expertise and the challenges they present.”
Beverly Collins – President
Laona State Bank – Laona, WI
"Although we were able to renew our prior agreements with our service providers ourselves, we never really knew if we truly got the best value and terms. We feel confident that Pentas did achieve that for us this time around.”
Jill Wagner – Chief Financial Officer
Peoples Bank - Cuba, MO
"Our IT costs had continued to rise and we needed to upgrade our technology to stay competitive in our marketplace. The Pentas Group helped us restructure our IT contract whereby we can implement newer technologies, improve internal efficiencies and contain our bottom line. Our IT partner is happy and so are we.”
Tom Durkin – Vice President Compliance/Internal Operations
Lisle Savings Bank - Lisle, IL
"We felt a change was necessary for our bank, and although we were presented with a competitive proposal from both the incumbent and another vendor, Pentas helped us understand the proposals being presented, facilitated presentations and product specific demos, and negotiated a new agreement that put us in a position to move forward in our marketplace.”
Jack Lynn – Senior Vice President and CIO
Thomaston Savings Bank - Thomaston, CT
"This is the second time we are engaging The Pentas Group to assist us. The first engagement was focused on migrating our in-house environment to an outsourced solution. We were very pleased with the process and now have engaged them to focus on renewing our current relationship as well as saving money and adding new products and efficiencies to enhance our customer’s experience. The results were outstanding.”
Amy Baker – President and CEO
Citizens State Bank – Lena, IL
"We felt confident that we could renew our existing data processing agreement, however, we felt it may be beneficial for a third party to review our current agreement and associated costs. We engaged Pentas to assist us and found that they brought tremendous value to our overall data processing environment in terms of cost savings, contract terms and product mix. We were very happy with their efforts.”
Gary Murkowski – Chief Operating Officer
Oxford Bank – Oak Brook, IL
"We couldn’t have imagined a better outcome. We were very pleased with the results that Pentas achieved for us. In fact, Pentas will be staying on board for an additional period of time to help navigate our way through the implementation of new products and to keep us, as well as our provider, on task.”
Paul Deponte – Executive Vice President and CFO
Haven Savings Bank – Hoboken, NJ
"Pentas helped us with a vendor selection project that we were about to begin. They were able to facilitate the entire process of surveys, presentations, follow up presentations, proposal comparatives, product identification and contract review. We used them to assist us with our last renewal, this was much more extensive and we are glad we had their expertise to guide us to our ultimate decision. We are very pleased with the results and would highly recommend them.”
Craig Hepner – President and CEO
Ottawa Savings Bank – Ottawa, IL
“Pentas assisted us with an in-house to service bureau migration. They were able to help coordinate both parties, follow through on issues and were able to get the right people to talk to in an effort to further our partnership with our provider. Saving money, adding product and their continued guidance are an added bonus that we did not expect, it is a true win-win.”
Elizabeth Jones – First Vice President – Senior Operations Officer
Orange Bank and Trust Co. – Middletown, NY
"Pentas assisted us with our contract negotiations, as we had other initiatives to deal with and time was much of a premium. I had used Pentas on a previous occasion at a different institution and was very pleased with the outcome. This time around they certainly exceeded our expectations and delivered a great contract with favorable terms, pricing and many new products that we are excited to get in place.”
Glen Stitely – Senior Vice President and CFO
Investors Community Bank – Manitowoc, WI
“We just completed an acquisition that doubled Reliant Bank’s size, and we needed help from an organization that understood data processing contracts - from pricing to termination and all the moving parts that go with it. Because I had worked with Pentas previously, we reached out to them for assistance. Pentas representatives came onsite and scheduled focused discussions with relevant members of the Reliant team to best determine our needs, issues and initiatives. Then, they got to work on our behalf. We were incredibly pleased with the outcome and glad we chose The Pentas Group to restructure our core data processor agreement. I’m pleased to report that we intend to continue our partnership with Pentas as our bank remains focused on strategic growth.”
Eddie Gammon, Executive Vice President and Director of Operations
Reliant Bank – Brentwood, TN
"Our bank was looking at expanding our current product offering with some newer technologies in the industry, specifically in the digital, voice and CRM areas of our solutions. We needed the assistance to re-structure our current agreements properly allowing us to add newer technology (Fintech) solutions, realize a cost savings and gain internal efficiencies. They helped us do all that and we are pleased with the outcome and are positioned for future growth and a better customer experience.”
Joseph Kolich – Vice President and Director Information Technology
Inland Bank – Oak Brook, IL
"As we approached the completion of our contract renewal, First Bank wanted to make sure we were getting the best value and terms negotiated. We opted to hire Pentas as a third party to review the proposal and provide us with necessary guidance and direction during the negotiation process. We were pleasantly surprised at how much value they were able to bring to us and we continue to use them for new product proposal validation as well as direction on newer technologies.”
Adam Brook – Executive Vice President
First Bank of Highland Park – Highland Park, IL
"We were very satisfied with The Pentas Group engagement from start to finish as it allowed us to reduce our expenses and implement new products to offer to our existing clients. Our board and executive staff all felt it was money well spent to get the results we achieved.”
Alberto Alemany – Executive Vice President/ CFO
Schuyler Savings Bank – Kearny, NJ
"This is our second engagement with The Pentas Group. The Pentas team provided insight, direction and technical expertise. They were able to secure another renewal that included a migration to a newer platform at a favorable price with enhanced customer facing solutions, achieving a great outcome for the bank.”
Mac Wilcox – President
Savoy Bank – New York, NY
"We are an in-house processed bank that was contemplating an outsourced solution. We did not want to change everything at once so we engaged The Pentas Group to help us create a hybrid processing environment, keeping some applications in house and outsourcing others. The result was favorable from a pricing and efficiency standpoint. Our next phase will be to determine other efficiencies that can be derived with other solutions.”
Jen Baker – Vice President-Finance
Byron Bank – Byron, IL
"We felt it necessary to use a third party to evaluate our data processing contracts and especially validate the associated costs. We engaged The Pentas Group to do that for us and we were surprised at the savings we were able to achieve, which allowed us to invest in newer technologies to support our clients. We were very pleased with the outcome.”
Susan Shields – President and CEO
The Milford Bank – Milford, CT
"We reached out to Pentas to help us validate a proposal we received from our service provider. We were pleasantly surprised at the outcome and how much value Pentas was able to gain on our behalf.”
Chris Pribula – President and COO
Somerset Savings Bank – Bound Brook, NJ
"We were in the process of a migration with a recently acquired institution. We were both on the same platform and received a proposal from our provider for continuing service. With other issues and decisions that come with a merger, we lacked the knowledge of what fair market value looked like and we engaged The Pentas Group for their expertise. We entered into a renewal with our provider as a combined entity and truly feel Pentas had our best interest at heart. We were very pleased with the entire process, our provider's professional assistance, the value-added expertise Pentas brought to the situation and the bottom-line outcome was exceptional.”
Betsy Johnson – President and COO
Solutions Bank – Forreston, IL
"Our service provider made us a renewal offer, so we contacted The Pentas Group to assess the information received. We were able to achieve the desired outcome, restructure our agreement and add substantial value for Community Credit Union.”
Nick Sarantopoulos – President and CEO
Community Credit Union – Lynn, MA