Services

Services Offered

Managed Vendor Performance (MVP) Services

The Managed Vendor Performance Service is for clients that wish to renew their existing provider(s) relationship.  Our process allows us to understand existing products, processes, challenges and initiatives.  Additionally, Pentas will work with your bank and your provider(s) to achieve the best possible outcome in the following areas:
  • Contract Terms and Conditions
  • Existing Product Pricing
  • Incorporating New Products and Services

Managed Vendor Relationship (MVR) Services

Managed Vendor Relationship Service incorporates our traditional MVP service with the added benefit of The Pentas Group expertise to stay engaged with our clients to meet their strategic objectives.  Our focus is on:
  • Assisting with the Implementation of Projects
  • Facilitating Scheduled Partner Calls/Meetings
  • Participation in Client's IT Strategic Planning Committee

Managed Vendor Contract Review (MVC) Services

This service is specifically designed for clients that may be contemplating a merger or acquisition. Due diligence is performed by a professional team with many years of experience, reviewing contracts. If you are contemplating a merger or acquisition contact The Pentas Group to learn more about our services.
  • Contract and pricing terms review
  • Analysis of exit fees and/or "gotchas" associated with termination 
  • Development of a matrix and spreadsheet itemizing exposure by service provider

Managed Vendor Selection (MVS) Services

Managed Vendor Selection Service is a unique Pentas service that facilitates a hybrid RFP process.   Our experience and pricing data allow us to help our clients derive at a best fit solution in an expedient time frame.  In addition to negotiating the desired result, Pentas will:
  • Identify and Align Corporate IT Initiatives 
  • Facilitate Service Provider Presentations
  • Perform Proposal Comparatives

Managed Vendor Delivery (MVD) Services

Managed Vendor Delivery Service (MVD) was developed to address the trend over the past few years. Increased scrutiny from regulators combined with cyber security concerns has many CEO’s re-evaluating current in-house IT operations. These factors along with incentives from all service providers have resulted in many financial institutions making the move from in-house to an outsourced environment. The Pentas Group has designed a process to help you evaluate this potential technology delivery transfer. If you are considering this alternative, The Pentas Group will provide:
  • Comprehensive Survey – Needs and Strategic Goals Analysis
  • Cost Analysis and Comparative
  • Contract and Pricing Terms Review

Managed Vendor Network (MVN) Services

Managed Vendor Network Services (MVN) are designed for financial institutions that wish to evaluate their current Network Service Provider or Managed IT environment for all services currently operated or outsourced by the institution. The intent is to improve overall costs, efficiencies and create less exposure to security, vulnerability and other issues. As former service providers, the Pentas team has extensive experience in this area. 
  • Survey of current infrastructure and environment
  • Determine solutions to best fit client needs
  • Facilitate proposals/presentations

It doesn’t end there… value add support

Pentas provides the following support, determined by the engagement selected: 
  • Participate in on-site strategic planning sessions
  • Audit/reconcile initial invoices to new contract
  • Perform quarterly invoice audits
  • Facilitate on-going client/partner meetings
  • Validate new contract opportunities
  • Coordinate new product presentations
  • Negotiate new product pricing/terms
  • Assist with new product planning and implementations
  • Mediate the partner relationship
  • Identify cost saving efficiencies
  • Align bank strategy with “best-fit” solutions
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